Novabiz / Salesforce expertise
Our Services
Ways to engage Novabiz, from deciding what should happen next to owning the health and evolution of your Salesforce org.
Book a meetingSolution design and delivery
Designing and Building
Plan carefully. Adapt as you learn.
Every Salesforce implementation uncovers things the original plan couldn't show: a process that works differently in practice, a dependency in another system, a requirement that only becomes clear once people see the solution taking shape.
Good delivery expects this. We pair careful solution design with iterative execution, so what you learn along the way improves the result rather than disrupting it.

How we design and deliver
Solutions shaped around your processes
We start with how your teams actually work, then design the simplest solution that supports it, using Salesforce's low-code tools wherever they fit. Simpler solutions are easier to maintain and adjust.
Delivery in short cycles
We plan in short, iterative cycles, each producing something your team can see and review. Progress stays visible, and feedback shapes the next cycle instead of arriving at the end.
Development and integrations
We use standard configuration first and custom development only where your requirements call for it, keeping your org closer to the platform and easier to support.
Training and adoption
Experienced trainers work hands-on with your people in the system they use every day. We treat adoption as part of delivery, not a final step.
Ongoing ownership
Managed Services
Go-live is where the real work begins.
Your business doesn't stand still after launch, and your Salesforce org shouldn't either. New teams come on board, processes change, and Salesforce itself releases updates several times a year. Without steady attention, even a well-built org gradually drifts away from how the business actually works.
Our managed services team works as an extension of your own. We maintain your setup, extend it as your needs grow and keep you current with each release, on a support plan sized to your organisation.

What ongoing ownership gives you
Fewer surprises in daily operations
Regular, proactive attention helps us spot and resolve issues early, before they disrupt the people who depend on Salesforce every day. Operations stay stable and your team spends less time firefighting.
Every release, handled safely
We manage Salesforce releases, including testing and release management, so new features reach your users without disrupting existing processes.
More value from what you already have
We monitor how your teams use Salesforce and recommend practical ways to improve adoption, helping more of your organisation realise value from the investment.
Extend your team
Salesforce Staffing
Add capacity that fits how your team already works.
Project demand rarely matches headcount. A major release, a new integration or a gap left by a departing specialist can stretch a team for months, while a permanent hire takes time and may not be needed once the work is done.
We provide experienced professionals in Salesforce, Tableau, MuleSoft and SAP on short- or long-term engagements, so you can match capacity to the work in front of you. They join with context as well as credentials, working within your routines, your backlog and your standards so they can contribute from the start.

Why teams use staff augmentation
Capacity that follows demand
Increase or reduce support as your project moves through each stage. Your team stays sized to the work, rather than to the busiest week of the year.
Skills without a long hiring cycle
When a specific skill is missing, a Novabiz professional can join without the time a recruitment process usually takes. Work keeps moving while the gap is filled.
Spend tied to real need
You pay for additional expertise while you need it and avoid carrying capacity your team is not using. That keeps your delivery budget focused on the work itself.
Advisory and consulting
Advisory and Consulting
Clarity before commitment.
The hardest part of a Salesforce investment is often deciding where to put it. You may have a clear vision that needs a path, a rough idea of the direction, or simply a sense that the platform should be doing more for your business.
Our advisory work helps you decide what to build and in what order, so each investment has a clear purpose before any work begins.

What you leave with
Understand how Salesforce fits your business
Design thinking workshops and discovery sessions show how Salesforce supports your operations today and how it connects to the rest of your technology. That shared view gives every later decision a solid starting point.
Turn insight into a plan
We translate what we learn into a Salesforce strategy, a roadmap and a change management plan, each tied to your business objectives. Your team knows what comes next and why it matters.
Start delivery on firm ground
Defined scope, realistic timelines, a managed budget and the right people in place. When the plan is clear from the outset, delivery becomes easier to predict and easier to govern.
Start here, at no cost
Org Health Check
Know where your org stands before you decide what's next.
Most Salesforce orgs grow faster than they're reviewed. Each new feature, workaround and integration makes sense at the time, but together they can slow performance, create security gaps and make every future change harder to deliver.
Our health check gives you a clear view of your org as it is today. We review your setup end to end, covering performance, security and scalability, and return practical recommendations aligned with Salesforce best practices. You'll see where technical debt has built up, which issues matter most and how to make future roll-outs easier.
Sample report
- Performance82
- Security91
- Scalability74
- Tech debt63
What we review
Customisations
Workflows
Integrations
Configuration
A no-obligation review of your org, with findings you can act on whether or not you work with us.
AppExchange grade
Product Development
Build for security review from the first sprint.
Turning a product idea into something that runs on Salesforce is one challenge. Building it to the standard required for AppExchange is another. Security, data handling and platform compliance are far easier to design in from the start than to retrofit once the product is nearly finished.
We build custom Salesforce products to your specifications, with AppExchange requirements shaping the architecture from day one. Whether the product is intended for your own teams or for the wider market, it starts on a foundation that can meet the platform's standards.

From idea to released product
Built to your specification, improved along the way
We develop around your requirements and share recommendations as the work progresses. You keep control of the product direction while benefiting from a team that knows the platform closely.
Shaped by the people who use it
We work in agile sprints and use customer feedback to set priorities. Your product continues to improve after launch through regular updates tied to what users actually need.
Security and compliance by design
We build to industry security standards and align the work with the AppExchange security review process, reducing late rework and creating a clearer path to listing.