Novabiz Blogs

Ideas from inside the work.

Insights from our Salesforce work in the Middle East, India, and the US, along with our perspective on culture and sustainability.

Airline customer service team working in a connected operations center
90%less manual case tracking

Customer Service

Flying High with Happy Customers

Unified customer service: connecting every channel, team, and conversation, with an example from a leading low cost airline in the Middle East.

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Latest thinking

Explore the blogs

Practical transformation stories and the commitments shaping how we work.

Fintech operations team reviewing a connected merchant onboarding workflow
~40%less time to onboard merchants

Onboarding and Compliance

Onboarding and Supporting Merchants, Streamlined with Salesforce

Faster onboarding and stronger compliance, together, with an example from a fast-growing payment gateway in India.

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Private banking relationship manager reviewing a client's complete financial view
80%better audit readiness

Customer Data

Liberating Data and Redefining Customer Engagement

Personalized relationships start with a complete view of every client, with an example from a US banking institution serving high net worth individuals.

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