Novabiz Case Studies

Proof from inside the work.

How our Salesforce implementations and managed services performed for an airline, a payment gateway and a US bank, and the lessons behind the numbers.

Airline customer service team working in a connected operations center
90%less manual case tracking

Customer Service

Flying High with Happy Customers

Unified customer service: connecting every channel, team, and conversation, with an example from a leading low cost airline in the Middle East.

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Client outcomes

Explore the case studies

Real transformation stories across airlines, fintech and wealth management, with the results that followed.

Fintech operations team reviewing a connected merchant onboarding workflow
~40%less time to onboard merchants

Onboarding and Compliance

Onboarding and Supporting Merchants, Streamlined with Salesforce

Faster onboarding and stronger compliance, together, with an example from a fast-growing payment gateway in India.

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Private banking relationship manager reviewing a client's complete financial view
80%better audit readiness

Customer Data

Liberating Data and Redefining Customer Engagement

Personalized relationships start with a complete view of every client, with an example from a US banking institution serving high net worth individuals.

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